Our Mission
To make every guest feel genuinely at home — through thoughtful service, considered spaces, and the kind of care that is felt rather than announced.
Our Story
Hospitality, handled with care since our first day.
Sanjay Kumar at the original entrance, 1985.
A Family Business Built on Warmth
Grand Hotel began as a modest guest house with eight rooms and one simple idea: treat every guest as if they were arriving home. Four decades later, the rooms and amenities have grown — that idea has not changed.
We are still run by the same family, and many of our team have been with us for over fifteen years. That continuity is why guests return year after year, and why the small details — the remembered coffee order, the room you always ask for — are never lost.
Sanjay Kumar Founder & CEO
Our Journey
Five moments that shaped who we are
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1985
Founded
A small guest house with 8 rooms opened on Grand Avenue, built on the belief that warmth beats luxury.
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1992
First Renovation
The property expanded to 24 rooms, adding a garden courtyard and a dedicated concierge desk.
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1998
Restaurant & Rooftop Bar
We launched our signature restaurant and rooftop bar, bringing the city's best skyline views into the guest experience.
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2005
Spa & Conference Hall
A dedicated spa wing and a flexible conference hall opened, extending the hotel's appeal to both leisure and business.
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2012
Online Booking & Guest App
We introduced direct online booking and a guest app, making it easier than ever to plan a stay with us.
What Guides Us
The principles behind every decision
Our Vision
To be the city's most trusted independent hotel — known not for scale, but for the warmth of its people and the consistency of its standards.
Our Core Values
Four ideas that shape every part of a stay
Warm Hospitality
Greeting every guest by name, when we can — and with a genuine smile, always.
Attention to Detail
The small things — the folded towel, the remembered drink — are the ones guests remember.
Honest Pricing
Clear rates, no hidden fees, and fair value at every tier — including our most affordable rooms.
Sustainable Practices
Locally sourced ingredients, low-waste housekeeping, and long-term investment in the neighbourhood we call home.
Meet the People Behind Grand Hotel
The team you will meet, from check-in to check-out
Sanjay Kumar
Founder & CEO
"A hotel is only as good as the people who run it."
Pooja
Managing Director
"Every detail is a chance to make a guest smile."
Amrita
Managing Director
"Hospitality is a craft — it deserves care."
Raj Kumar Yadav
Team Lead & Senior Full Stack Developer
"The website should feel as welcoming as the lobby."
Awards & Certifications
Recognition we are proud to hold
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World Travel Awards
Leading Boutique Hotel, 2023 -
Forbes Travel Guide
Recommended, 2024 -
Green Key
Sustainable Hotel, 2024 -
TripAdvisor
Travellers' Choice, 2023
Come Stay With Us
Every stay begins with a warm welcome. Reserve your room and experience what four decades of careful hospitality feels like.